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Job Overview

  • Work type:

    Part Time

  • Location:

    North Melbourne

  • Job type:

    Fundraising and Philanthropy

  • Date posted:

    AUS Eastern Standard Time

  • Applications close:

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Gifts in Wills Relationship Executive - Part Time

Job description

Gifts in Wills Relationship Executive – Part Time, 0.6FTE

About us

The Lost Dogs’ Home is one of Victoria’s most iconic animal welfare organisations, caring for around 14,000 lost and abandoned cats and dogs each year. You’ll be joining a high performing, dynamic team and using your expertise in donor care, supporter stewardship and relationship building. If your passion is for animal welfare and you enjoy cultivating and building great relationships with supporters for a meaningful cause, we would love to hear from you. As the organisation moves forward and the Gifts in Wills Team grows, this is a genuinely exciting moment in time to be joining one of the country’s largest animal welfare organisations.
About the Role 
Reporting to the Senior Manager- Gifts in Wills, this role is responsible for developing, growing and maintaining great relationships with The Lost Dogs’ Home Gifts in Wills (GIW) supporters. The purpose of the Gifts in Wills Relationship Executive role is to inspire our existing supporters to include the Home in their Will and contribute to growing the entire GIW supporter pipeline through engagement activities and relationship building. Some of your key responsibilities include:

  • Maintain and nurture positive relationships with supporters within the GIW Program with regular telephone or written contact and face-to-face engagement where appropriate.
  • Accurately assess, qualify and classify the level of interest and commitment from supporters to including a GIW, including all leads generated by direct response activities.
  • Contribute towards promoting GIW across all channels and identifying opportunities to inspire supporters through sharing great GIW stories.
  • Recruit and manage a team of volunteers to support GIW supporter relationship touchpoints, such as sending birthday cards and Christmas cards.
  • Plan and manage supporter engagement events and communication activities to identify new GIW supporters and establish loyalty, connection and trust with existing supporters.
  • Maintain regular and strategic communications with a key group of high value potential and confirmed GIW supporters including tours, telephone calls, visits, donation thanking, and writing personalised notes.   


About you

You will be someone who has excellent interpersonal skills and the natural ability to build and maintain positive relationships with people at all levels. We are looking for someone who has a genuine interest in animal welfare and who can use their passion for animals to inspire others to become supporters of our cause. You will also have:

  • Demonstrated experience in a similar role, talking about Gifts in Wills or working with donors and high value supporters.
  • Experience in developing and maintaining great relationships with a high degree of empathy.
  • Ability to work to deadlines and within time constraints when necessary.
  • Ability to contribute effectively to a team environment, manage volunteers and work autonomously.
  • Well-developed written and verbal communication skills with the ability to positively inspire support from individuals.


What you will get in return

  • Great career development opportunities and opportunity to gain skills in the animal welfare sector
  • The support of management and team members in achieving your goals
  • Opportunity to create your own mark in an iconic organisation
  • The chance to work in a collaborative and supportive environment
  • Genuine sense of purpose and satisfaction that you are making a difference to the lives of vulnerable animals

How to apply

If you are ready to take on a new challenge and have the skills and experience to be successful in this role, please click on the “Apply” button, ensuring you have attached a current resume and cover letter. We will be looking for candidates to start in this role the beginning of July.

The successful applicant will be required to complete satisfactory background screening checks.

COVID-19 Mandatory Vaccination (Workers) Orders

LDH workers are considered to be ‘veterinary and pet/ animal care workers’ under the COVID-19 Mandatory Vaccination (General Workers) Order (Order) issued by Victoria’s Chief Health Officer. This means that LDH workers must be vaccinated in accordance with the Order (subject to any applicable exemptions) and provide their employer with their vaccination information, as a condition of their volunteering at LDH. LDH will not be able to proceed with applicants who do not comply with the Order. All information provided to LDH in compliance with these directions will be treated as sensitive information and managed in accordance with the Privacy Act of 1988.

The Lost Dogs’ Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.

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