Pathways Coordinator

Job no: 493063
Work type: Various work types
Location: North Melbourne
Categories: Shelter and Animal Attendant

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  • Make a difference to the lives of animals within LDH's Foster Care Program. 
  • Full time position available for a 6-month maximum term (part-time 0.8 FTE will be considered) & Permanent Part Time role (30.4 hours per fortnight)
  • Due to significant interest in this role applications will be assessed as they are submitted - so if this sounds like your dream role, please apply ASAP!

About us:

The Lost Dogs’ Home is Victoria’s largest animal shelter caring for over 18,000 animals across two sites. During our last financial year our dedicated team found new forever homes for more than 8,000 abandoned animals and reunited a further 4,400 lost pets, all while ensuring all animals received the very best care.

Each year The Lost Dogs’ Home relies on our wonderful network of foster carers provide a temporary, loving home for thousands of animals who are recovering from surgery, undergoing behaviour training, too young for adoption, or need some extra TLC outside of the busy shelter environment. The Lost Dogs’ Home also works in close partnership with multiple different rescue groups who help to rehome shelter animals who may not be suitable for adoption.

About the role:

To support our Pathways program, we require a Fixed Term Full-Time Pathways Coordinator (Rotating Monday-Friday roster with some Saturdays required) & Permanent Part Time Pathways Coordinator, who will be responsible in coordinating foster and rescue placements for our shelter animals to help them have a break from the shelter environment. You will be working alongside a tight-knit team of experienced animal welfare professionals, and you will be supported by the Pathways Team Leader.

As a Pathways Coordinator, you will have a great sense of job satisfaction knowing that you are contributing to improving the welfare of lost and abandoned animals each day in this busy role. A typical day will see you fulfilling the following duties:

  • Liaising with external veterinary/specialist clinics for quotes, medical advice and surgeries for shelter animals,
  • Coordinating and attending rescue & foster collection appointments,
  • Providing excellent customer service to foster carers and rescue organisations,
  • Responding to foster enquiries by phone, email, Facebook and face-to-face,
  • Recruiting new foster carers and rescue groups,
  • Assisting with training and inducting our new foster carers,
  • General administration for the Pathways Program.

About you:

Our ideal candidate will have a good understanding of animal welfare and veterinary services and can demonstrate strong customer services skills and emotional intelligence. You will be excited to contribute to the positive pathways of our shelter animals and be willing to spend your day amongst some furry friends. In addition, we are also looking for someone who possesses the following skills and attributes:  

  • Certificate II in Animal Studies or equivalent (desirable),
  • Experience in animal welfare (desirable, but not essential),
  • Excellent verbal and written communication skills,
  • Sound understanding and consideration of animal welfare ethics.

What we can offer you:

  • A purposeful and rewarding animal welfare career,
  • Fantastic career development and opportunities in the world of animal welfare and shelters,
  • Generous discounts at our general practice clinic, Frank Samways Veterinary Clinic for your pets,
  • Access to our free Employee Assistance Program,
  • A unique and friendly working environment (surrounded by animals!),
  • Regular social events organised by our social committee


If you are someone who possess the attributes to be successful in this role, please click on the “Apply” button, ensuring you have attached your cover letter and current resume in Word or PDF format. If you have any questions about this role, please reach out to our recruitment team via email – recruitment@dogshome.com.

Applications will be assessed as they are received - so please apply as soon as possible if you are interested. 

The Lost Dogs’ Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

Apply now

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